Who We Are

At “Khat W Telephone,” we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or services.

Last Updated: `{`12/1/2025`}`

1. Information We Collect

When you use our services, we may collect various types of information, including:

  • Personal Information: Such as name, phone number, and email address when you register or contact us.
  • Order Information: Including details of purchased products, address, and payment methods.
  • Technical Information: Such as IP address, device type, and operating system for analysis and improving user experience.

2. How We Use the Information

We use the data we collect for the following purposes:

  • Processing orders and providing requested products and services.
  • Enhancing user experience and developing our services.
  • Communicating with you regarding orders or promotional offers.
  • Complying with legal and regulatory requirements.

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3. Sharing Information

We do not sell or rent your personal information to third parties. However, we may share it with:

  • Shipping Companies: To deliver orders.
  • Payment Service Providers: To process payments securely.
  • Legal Authorities: If required by law.

4. Information Protection

We implement strict security measures to protect your data from unauthorized access, modification, disclosure, or destruction.

5. Cookies Policy

We may use cookies to improve your experience on our site. You can configure your browser settings to block or notify you when cookies are being used.

6. Warranty Policy

  • Some of our used products come with a 10-day warranty, while others come with a 30-day warranty, which is specified at the time of purchase.
  • New mobile phones include a one-year manufacturer warranty, and we are not responsible for this warranty.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Request to opt out of marketing communications.
  • Withdraw your consent for data processing at any time.

8. Policy Updates

  • We may update this privacy policy from time to time, and changes will be posted on this page.

9. Contact Us

If you have any inquiries regarding the privacy policy, you can contact us via:

Thank you for trusting “Khat W Telephone”!